Shipping Policy

Shipping Policy

Shipping is not only free for all domestic orders, it's fast.

Where we ship
Are you in Hawaii? Puerto Rico? Guam? Don't worry. We ship to all 50 states and U.S. territories. We even ship to military postal addresses. We offer international shipping.

We try to minimize backorders as much as possible, but if your item is back ordered, we'll stay on top of it. We'll notify you by email and will ship it as soon as it's available.

Delivery time
When you select our Free Shipping option, your order will arrive via the U.S. Postal Service, UPS or FedEx, usually within 3-5 business days. Delivery time varies, depending on the carrier and the destination. Don't forget to allow extra time for weekends and holidays. We also offer Next Business Day and Second Business Day guaranteed options. Please note that the cut off time for all expedited shipping methods is 2:00PM E/S/T, any order placed after this time with expedited shipping will be processed the next business day.

Temperature-sensitive items frequently asked questions
Q: My package arrived and the cold pack isn’t frozen. Is the product ok?
A: Yes, the product is fine. We include ice packs to keep the product cool in transit,
but thawing over time is natural.

Q: My heat-sensitive product is warm. Is it ok?
A: Yes. Heat sensitive products can be exposed to high temps over short periods of time, without concern of the heat harming the product. This includes probiotics. Cold packs are included in these shipments to keep the products at room temperature.

Q: How do I store my heat sensitive products?
A: To maintain maximum potency, you should refrigerate the heat-sensitive product as
soon as you receive it. Read product label for specific storage recommendations.

Q: Can I return my heat sensitive product?
A: Heat sensitive items are perishable and therefore non-returnable.

Q: What if I still have questions?
A: Please call us toll-free at 1-888-645-1333.

Auto Ship
Vitaminscrip is pleased to announce our auto-ship program.
This allows our customers to have their everyday supplements automatically shipped every month, on time.

Take 15% off all of your auto-ship orders automatically!
Use coupon code: "AUTOSHIP" when you place your initial order.

How it works:
1) Search for the product or products that you wish to purchase.
2) Go to the product page and select how many days you wish to wait until your next order is placed.

The selection box is located just above the add to cart button